Facilitation of Ransomware Payment Sanction Risk

US Treasury Department Issues Ransomware Advisory

The ransomware advisories provides guidances and tools to recognize, resist, and report attacks.

The U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC) is issuing this advisory to highlight the sanctions risks associated with ransomware payments related tomalicious cyber-enabled activities. Demand for ransomware payments has increased during the COVID-19 pandemic as cyber actors target online systems that U.S. persons rely on to continue conducting business. Companies that facilitate ransomware payments to cyber actors on behalf of victims, including financial institutions, cyber insurance firms, and companies involved in digital forensics and incident response, not only encourage future ransomware payment demands but also may risk violating OFAC regulations. This advisory describes these sanctions risks and provides information for contacting relevant U.S. government agencies, including OFAC, if there is a reason to believe the cyber actor demanding ransomware payment may be sanctioned or otherwise have a sanctions nexus.

Facilitating ransomware is harmful long term

Not only do ransomware payments fuel future attacks, OFAC explained it also threatens US national security interests given their profit and later ability to advance their cause. Paying ransom to a sanctioned entity or jurisdiction could fund activities in conflict with national interests.

What is Ransomware? Ransomware is a form of malicious software (“malware”) designed to block access to a computer system or data, often by encrypting data or programs on information technology systems to extort ransom payments from victims in exchange for decrypting the information and restoring victims’ access to their systems or data. In some cases, in addition to the attack, cyber actors threaten to publicly disclose victims’ sensitive files. The cyber actors then demand a ransomware payment, usually through digital currency, in exchange for a key to decrypt the files and restore victims’ access to systems or data.

Ransomware Payments with a Sanctions Nexus Threaten U.S. National Security Interests

Facilitating a ransomware payment that is demanded as a result of malicious cyber activities may enable criminals and adversaries with a sanctions nexus to profit and advance their illicit aims. For example, ransomware payments made to sanctioned persons or to comprehensively sanctioned jurisdictions could be used to fund activities adverse to the national security and foreign policy objectives of the United States. Ransomware payments may also embolden cyber actors to engage in future attacks. In addition, paying a ransom to cyber actors does not guarantee that the victim will regain access to its stolen data.

Facilitating Ransomware Payments on Behalf of a Victim May Violate OFAC Regulations

Under the authority of the International Emergency Economic Powers Act (IEEPA) or the Trading with the Enemy Act (TWEA),9 U.S. persons are generally prohibited from engaging in transactions, directly or indirectly, with individuals or entities (“persons”) on OFAC’s Specially Designated Nationals and Blocked Persons List (SDN List), other blocked persons, and those covered by comprehensive country or region embargoes (e.g., Cuba, the Crimea region of Ukraine, Iran, North Korea, and Syria). Additionally, any transaction that causes a violation under IEEPA, including transactions by a non-U.S. person which causes a U.S. person to violate any IEEPA-based sanctions, is also prohibited. U.S. persons, wherever located, are also generally prohibited from facilitating actions of non-U.S. persons, which could not be directly performed by U.S. persons due to U.S. sanctions regulations. OFAC may impose civil penalties for sanctions violations based on strict liability, meaning that a person subject to U.S. jurisdiction may be held civilly liable even if it did not know or have reason to know it was engaging in a transaction with a person that is prohibited under sanctions laws and regulations administered by OFAC.

Victims of Ransomware Attacks Should Contact Relevant Government Agencies OFAC encourages victims and those involved with addressing ransomware attacks to contact OFAC immediately if they believe a request for a ransomware payment may involve a sanctions nexus. Victims should also contact the U.S. Department of the Treasury’s Office of Cybersecurity and Critical Infrastructure Protection if an attack involves a U.S. financial institution or may cause significant disruption to a firm’s ability to perform critical financial services.

U.S. Department of the Treasury’s Office of Foreign Assets Control

• Sanctions Compliance and Evaluation Division: ofac_feedback@treasury.gov;
• (202) 622-2490 / (800) 540-6322
• Licensing Division: https://licensing.ofac.treas.gov/; (202) 622-2480

U.S. Department of the Treasury’s Office of Cybersecurity and Critical Infrastructure

• Protection (OCCIP)
• OCCIP-Coord@treasury.gov; (202) 622-3000
• Financial Crimes Enforcement Network (FinCEN)FinCEN Regulatory Support Section: frc@fincen.gov 12 See FinCEN Guidance, FIN-2020-A00X, “Advisory on Ransomware and the Use of the Financial System to Facilitate Ransom Payments,” October 1, 2020, for applicable anti-money laundering obligations related to financial institutions in the ransomware context.

Contact Information for Other Relevant U.S. Government Agencies:

Federal Bureau of Investigation Cyber Task Force

• https://www.ic3.gov/default.aspx; www.fbi.gov/contact-us/field

U.S. Secret Service Cyber Fraud Task Force

• www.secretservice.gov/investigation/#field

Cybersecurity and Infrastructure Security Agency

• https://us-cert.cisa.gov/forms/report

Homeland Security Investigations Field Office

• https://www.ice.gov/contact/hsi

Ransomware Business Impacts, Ransomware Business Cost

Projecting the overall cost of a ransomware attack can be tricky for security executives considering the many factors that can come into play when responding to and recovering from one. Information from numerous previous incidents show the costs go well beyond any demanded ransom amount and the costs associated with cleaning infected systems.

Ransomware is defined as a form of malicious software that is designed to restrict users from accessing their computers or files stored on computers till they pay a ransom to cybercriminals. Ransomware typically operates via the crypto virology mechanism, using symmetric as well as asymmetric encryption to prevent users from performing managed file transfer or accessing particular files or directories. Cybercriminals use ransomware to lock files from being used assuming that those files have extremely crucial information stored in them and the users are compelled to pay the ransom in order to regain access.

Ransomware History

It’s been said that Ransomware was introduced as an AIDS Trojan in 1989 when Harvard-educated biologist Joseph L. Popp sent 20,000 compromised diskettes named “AIDS Information – Introductory Diskettes” to attendees of the internal AIDS conference organized by the World Health Organization. The Trojan worked by encrypting the file names on the customers’ computer and hiding directories. The victims were asked to pay $189 to PC Cyborg Corp. at a mailbox in Panama.

From 2006 and on, cybercriminals have become more active and started using asymmetric RSA encryption. They launched the Archiveus Trojan that encrypted the files of the My Documents directory. Victims were promised access to the 30-digit password only if they decided to purchase from an online pharmacy.

After 2012, ransomware started spreading worldwide, infecting systems and transforming into more sophisticated forms to promote easier attack delivery as the years rolled by. In Q3, about 60,000 new ransomware was discovered, which doubled to over 200,000 in Q3 of 2012.

The first version of CryptoLocker appeared in September 2013 and the first copycat software called Locker was introduced in December of that year.

Ransomware has been creatively defined by the U.S. Department of Justice as a new model of cybercrime with a potential to cause impacts on a global scale. Stats indicate that the use of ransomware is on a steady rise and according to Veeam, businesses had to pay $11.7 on average in 2017 due to ransomware attacks. Alarmingly, the annual ransomware-induced costs, including the ransom and the damages caused by ransomware attacks, are most likely to shoot beyond $11.5 billion by 2019.

Ransomware Business Impacts Can Be Worrisome

Ransomware can cause tremendous impacts that can disrupt business operations and lead to data loss. The impacts of ransomware attacks include:

• Loss or destruction of crucial information

• Business downtime

• Productivity loss

• Business disruption in the post-attack period

• Damage of hostage systems, data, and files

• Loss of reputation of the victimized company

You will be surprised to know that apart from the ransom, the cost of downtime due to restricted system access can bring major consequences. As a matter of fact, losses due to downtime may cost tens of thousands of dollars daily.

As ransomware continues to become more and more widespread, companies will need to revise their annual cybersecurity goals and focus on the appropriate implementation of ransomware resilience and recovery plans and commit adequate funds for cybersecurity resources in their IT budgets.

Consider the following examples. The Erie County Medical Center (ECMC) in Buffalo, NY, last July estimated it spent $10 million responding to an attack involving a $30,000 ransom demand. About half the amount went toward IT services, software, and other recovery-related costs. The other half stemmed from staff overtime, costs related to lost revenues, and other indirect costs. ECMC officials estimated the medical center would need to spend hundreds of thousands of dollars more on upgrading technology and employee awareness training.

Public records show that the City of Atlanta spent almost $5 million just in procuring emergency IT services following a March 2018 ransomware attack that crippled essential city services for days. The costs included those associated with third-party incident response services, crisis communication, augmenting support staff and subject matter expert consulting services.

In Colorado, Gov. John Hickenlooper had to set aside $2 million from the state disaster emergency fund after ransomware infected some 2,000 Windows systems at CDOT, the state department of transportation, this February. In less than eight weeks, CDOT officials spent more than half that amount just returning systems to normal from the attack.

Not surprisingly, industry estimates relating to ransomware damages have soared recently. Cybersecurity Ventures, which pegged ransomware costs at $325 million in 2015, last year estimated damages at $5 billion in 2017 and predicted it would exceed $11.5 billion in 2019.

For security executives trying to prepare a total ransomware cost estimate, the key is not to get fixated on the ransom amount itself. Even if you end up paying it to recover your data—something that most security analysts advocate against—the actual costs of the attack in most cases will end up being greater.

FBI: Protecting Your Networks from Ransomware

Protecting Your Networks from Ransomware

Ransomware is the fastest growing malware threat, targeting users of all types—from the home user to the corporate network. On average, more than 4,000 ransomware attacks have occurred daily since January 1, 2016. This is a 300-percent increase over the approximately 1,000 attacks per day seen in 2015. There are very effective prevention and response actions that can significantly mitigate the risk posed to your organization.

Ransomware targets home users, businesses, and government networks and can lead to temporary or permanent loss of sensitive or proprietary information, disruption to regular operations, financial losses incurred to restore systems and files, and potential harm to an organization’s reputation. 

 Ransomware may direct a user to click on a link to pay a ransom; however, the link may be malicious and could lead to additional malware infections. Some ransomware variants display intimidating messages, such as: 

 “Your computer was used to visit websites with illegal content. To unlock your computer, you must pay a $100 fine.”

 “You only have 96 hours to submit the payment. If you do not send money within provided time, all your files will be permanently encrypted and no one will be able to recover them.”

 What is Ransomware”

Ransomware is a form of malware that targets your critical data and systems for the purpose of extortion. Ransomware is frequently

delivered through spearphishing emails. After the user has been locked out of the data or system, the cyber actor demands a ransom payment. After receiving payment, the cyber actor will purportedly provide an avenue to the victim to regain access to the system or data. Recent iterations target enterprise end users, making awareness and training a critical preventive measure.

Protecting Your Networks

Educate Your Personnel

Attackers often enter the organization by tricking a user to disclose a password or click on a virus-laden email attachment. Remind employees to never click unsolicited links or open unsolicited attachments in emails. To improve workforce awareness, the internal security team may test the training of an organization’s workforce with simulated phishing emails. For additional information on Avoiding Social Engineering and Phishing Attacks.

 Ransomware Proactive Prevention is the Best Defense

Prevention is the most effective defense against ransomware and it is critical to take precautions for protection. Infections can be devastating to an individual or organization, and recovery may be a difficult process requiring the services of a reputable data recovery specialist.

The U.S. Government (USG) recommends that users and administrators take the following preventive measures to protect their computer networks from falling victim to a ransomware infection:

Ransomware Preventive Measures

• Implement an awareness and training program. Because end users are targets, employees and individuals should be aware of the threat of ransomware and how it is delivered.

• Enable strong spam filters to prevent phishing emails from reaching the end users and authenticate inbound email using technologies like Sender Policy Framework (SPF), Domain Message Authentication Reporting and Conformance (DMARC), and DomainKeys Identified Mail (DKIM) to prevent email spoofing.

• Scan all incoming and outgoing emails to detect threats and filter executable files from reaching end users.

• Configure firewalls to block access to known malicious IP addresses.

• Patch operating systems, software, and firmware on devices. Consider using a centralized patch management system.

• Set anti-virus and anti-malware programs to conduct regular scans automatically.

• Manage the use of privileged accounts based on the principle of least privilege: no users should be assigned administrative access unless absolutely needed; and those with a need for administrator accounts should only use them when necessary.

• Configure access controls—including file, directory, and network share permissions— with least privilege in mind. If a user only needs to read specific files, the user should not have write access to those files, directories, or shares.

• Disable macro scripts from office files transmitted via email. Consider using Office Viewer software to open Microsoft Office files transmitted via email instead of full office suite applications.

• Implement Software Restriction Policies (SRP) or other controls to prevent programs from executing from common ransomware locations, such as temporary folders supporting popular Internet browsers or compression/decompression programs, including the AppData/LocalAppData folder.

• Consider disabling Remote Desktop protocol (RDP) if it is not being used.

• Use application whitelisting, which only allows systems to execute programs known and permitted by security policy.

• Execute operating system environments or specific programs in a virtualized environment.

• Categorize data based on organizational value and implement physical and logical separation of networks and data for different organizational units. Business Continuity Considerations

• Back up data regularly. Verify the integrity of those backups and test the restoration process to ensure it is working.

• Conduct an annual penetration test and vulnerability assessment.

• Secure your backups. Ensure backups are not connected permanently to the computers and networks they are backing up. Examples are securing backups in the cloud or physically storing backups offline. Some instances of ransomware have the capability to lock cloud-based backups when systems continuously back up in real time, also known as persistent synchronization. Backups are critical in ransomware recovery and response; if you are infected, a backup may be the best way to recover your critical data.

What to Do If Infected with Ransomware

Should preventive measures fail, the USG recommends that organizations consider taking the following steps upon an infection with ransomware:

• Isolate the infected computer immediately. Infected systems should be removed from the network as soon as possible to prevent ransomware from attacking network or share drives.

• Isolate or power-off affected devices that have not yet been completely corrupted. This may afford more time to clean and recover data, contain damage, and prevent worsening conditions.

• Immediately secure backup data or systems by taking them offline. Ensure backups are free of malware.

• Contact law enforcement immediately. We strongly encourage you to contact a local field office of the Federal Bureau of Investigation (FBI) or U.S. Secret Service immediately upon discovery to report a ransomware event and request assistance.

• If available, collect and secure partial portions of the ransomed data that might exist.

• If possible, change all online account passwords and network passwords after removing the system from the network. Furthermore, change all system passwords once the malware is removed from the system.

• Delete Registry values and files to stop the program from loading.

Implement your security incident response and business continuity plan. Ideally, organizations will ensure they have appropriate backups, so their response to an attack will simply be to restore the data from a known clean backup. Having a data backup can eliminate the need to pay a ransom to recover data.

There are serious risks to consider before paying the ransom. USG does not encourage paying a ransom to criminal actors. However, after systems have been compromised, whether to pay a ransom is a serious decision, requiring the evaluation of all options to protect shareholders, employees, and customers. Victims will want to evaluate the technical feasibility, timeliness, and cost of restarting systems from backup. Ransomware victims may also wish to consider the following factors:

• Paying a ransom does not guarantee an organization will regain access to their data; in fact, some individuals or organizations were never provided with decryption keys after paying a ransom.

• Some victims who paid the demand were targeted again by cyber actors.

• After paying the originally demanded ransom, some victims were asked to pay more to get the promised decryption key.

• Paying could inadvertently encourage this criminal business model.

How Law Enforcement Can Help

Any entity infected with ransomware should contact law enforcement immediately. Law enforcement may be able to use legal authorities and tools that are unavailable to most organizations. Law enforcement can enlist the assistance of international law enforcement partners to locate the stolen or encrypted data or identify the perpetrator. These tools and relationships can greatly increase the odds of successfully apprehending the criminal, thereby preventing future losses.

Federal law enforcement places a priority on conducting cyber investigations in a manner that causes minor disruption to a victim entity’s normal operations and seeks to work cooperatively and discreetly with that entity. Federal law enforcement uses investigative measures that avoid unnecessary downtime or displacement of a company’s employees. Federal law enforcement closely coordinates its activities with the affected organization to avoid unwarranted disclosure of information.

As an affected entity recovers from a cybersecurity incident, the entity should initiate measures to prevent similar incidents. Law enforcement agencies and the Department of Homeland Security’s National Cybersecurity and Communications Integration Center can assist organizations in implementing countermeasures and provide information and best practices for avoiding similar incidents in the future. Additionally, the affected organization should conduct a post-incident review of their response to the incident and assess the strengths and weaknesses of its incident response plan.

Ransomware Variants

Ransomware is a growing criminal activity involving numerous variants. Since 2012 when police locker ransomware variants first emerged, ransomware variants have become more sophisticated and destructive. Some variants encrypt not just the files on the infected device, but also the contents of shared or networked drives, externally attached storage media devices, and cloud storage services that are mapped to infected computers. These variants are considered destructive because they encrypt users’ and organizations’ files, and render those files useless until a ransom is paid.

Recent federal investigations by the FBI reveal that ransomware authors continue to improve ransomware code by using anonymizing services like “Tor ” for end-to-end communication to infected systems and Bitcoin virtual currency to collect ransom payments. Currently, the top five ransomware variants targeting U.S. companies and individuals are CryptoWall, CTBLocker, TeslaCrypt, MSIL/Samas, and Locky. New ransomware variants are continually emerging.

CryptoWall

CryptoWall and its variants have been actively used to target U.S. victims since April 2014.

CryptoWall was the first ransomware variant that only accepted ransom payments in Bitcoin.

The ransom amounts associated with CryptoWall are typically between $200 and $10,000. Following the takedown of the CryptoLocker botnet, CryptoWall has become the most successful ransomware variant with victims all over the world. Between April 2014 and June 2015, IC3 received 992 CryptoWall-related complaints, with victims reporting losses totaling over $18 million. CryptoWall is primarily spread via spam email but also infects victims through drive-by downloads and malvertising .

CTB-Locker

CTB-Locker emerged in June 2014 and is one of the first ransomware variants to use Tor for its C2 infrastructure. CTB-Locker uses Tor exclusively for its C2 servers and only connects to the C2 after encrypting victims’ files. Additionally, unlike other ransomware variants that utilize the Tor network for some communication, the Tor components are embedded in the CTBLocker malware, making it more efficient and harder to detect. CTB-Locker is spread through drive-by downloads and spam emails.

TeslaCrypt

TeslaCrypt emerged in February 2015, initially targeting the video game community by encrypting gaming files. These files were targeted in addition to the files typically targeted by ransomware (documents, images, and database files). Once the data was encrypted, TeslaCrypt attempted to delete all Shadow Volume Copies and system restore points to prevent file recovery. TeslaCrypt was distributed through the Angler, Sweet Orange, and Nuclear exploit kits.

MSIL or Samas (SAMSAM)

MSIL or Samas (SAMSAM) was used to compromise the networks of multiple U.S. victims, including 2016 attacks on healthcare facilities that were running outdated versions of the JBoss content management application. SAMSAM exploits vulnerable Java-based Web servers. SAMSAM uses open-source tools to identify and compile a list of hosts reporting to the victim’s active directory. The actors then use psexec.exe to distribute the malware to each host on the network and encrypt most of the files on the system. The actors charge varying amounts in Bitcoin to provide the decryption keys to the victim.

Locky

In early 2016, a destructive ransomware variant, Locky, was observed infecting computers belonging to businesses globally, including those in the United States, New Zealand, Australia, Germany and the United Kingdom. Locky propagates through spam emails that include malicious Microsoft Office documents or compressed attachments (e.g., .rar, .zip) that were previously associated with banking Trojans such as Dridex and Pony. The malicious attachments contain macros or JavaScript files to download the Locky files. Recently, this ransomware has also been distributed using the Nuclear Exploit Kit.

Links to Other Types of Malware

Systems infected with ransomware are also often infected with other malware. In the case of

CryptoLocker, a user typically was infected by opening a malicious attachment from an email.

This malicious attachment contained Upatre, a downloader, which infected the user with GameOver Zeus. GameOver Zeus was a variant of the Zeus Trojan used to steal banking information and other types of data. After a system became infected with GameOver Zeus, Upatre would also download CryptoLocker. Finally, CryptoLocker encrypted files on the infected system and demanded a ransom payment.

The disruption operation against the GameOver Zeus botnet also affected CryptoLocker, demonstrating the close ties between ransomware and other types of malware. In June 2014,

an international law enforcement operation successfully weakened the infrastructure of both

GameOverZeus and CryptoLocker.

HOW DOES RANSOMWARE WORK?

HOW DOES RANSOMWARE WORK?

1. Ransomware infections occur when a user opens a malicious email attachment, clicks on a malicious link, or visits a website infected with malicious code, known as a drive-by download.

2. Once a system is infected, the ransomware contacts a command and control (C2) server to generate an encryption key and begins encrypting files on the victim’s machine.

3. The ransomware runs quietly in the background performing in-depth searches of all disk folders, including removable drives and network shares, and encrypts as many files as it can.

• Ransomware may also delete Shadow Volume Copies, destroy restore points, and overwrite free disk space to prevent victims from recovering their files and systems without paying the ransom.

• If a system is powered off as files are being encrypted, some ransomware variants resume where they left off when the system or device is powered on again.

After files are encrypted, a ransom note is displayed on the screen with instructions on how and where to pay the ransom and the length of time before the hacker or software destroys the decryption key.

• Some recent variants offer victims a ‘second chance’ to pay after the initial timer expires; however, the ‘second chance’ is often at least double the original ransom amount.

1. If the victim pays the ransom, the malware is supposed to contact the C2 server for the decryption key and begin decrypting the victim’s files; however, in many cases, the files are never decrypted.

• Some ransomware files can delete themselves in order to avoid detection and analysis by security researchers or law enforcement.

CyberSecOP: Ransomware Remediation and Prevention Service

RANSOMWARE MITIGATION STRATEGIES

For many organizations, preventing ransomware entirely is nearly impossible, however, the impact of a successful infection can be greatly reduced if a robust data backup process is in place. Comprehensive data backups should be scheduled as often as possible and must be kept offline in a separate and secure location. The most effective method to prevent ransomware infections is to conduct regular training and awareness exercises with all employees to ensure users are proficient in safe Internet-browsing techniques and the ability to identify phishing emails. For specific recommendations for data protection, systems management, network management, mobile device management, and post-infection remediation.

5 steps for preventing ransomware

5 steps for preventing ransomware

Hardening Your Environment Against Ransomware

To avoid ransomware infection, follow these steps:

1.    Back up your computers and servers regularly.

Regularly back up the files on both the client computers and servers. Either back up the files when the computers are offline or use a system that networked computers and servers cannot write to. If you do not have dedicated backup software, you can also copy the important files to removable media. Then eject and unplug the removable media; do not leave the removable media plugged in.

2.    Lock down mapped network drives by securing them with a password and access control restrictions.

Use read-only access for files on network drives, unless it is absolutely necessary to have write access for these files. Restricting user permissions limits which files the threats can encrypt.

3.    Deploy and enable the following Endpoint Protection:

Implement and managed endpoint antivirus on all endpoint to prevent ransomware, most ransomware can be detected by popular antivirus.

4.    IPS/IDS

IPS blocks some threats that traditional virus definitions alone cannot stop. IPS is the best defense against drive-by downloads, which occurs when software is unintentionally downloaded from the Internet. Attackers often use exploit kits to deliver a web-based attack like CryptoLocker through a drive-by download.

See Enabling network intrusion prevention or browser intrusion prevention.

5.    Download the latest patches for web application frameworks, web browsers, and web browser plug-ins.

Attacking exploit kits cannot deliver drive-by downloads unless there is an old version of a plug-in to exploit, such as Flash. Historically, attacks were delivered through phishing and web browsers. Recently, more attacks are delivered through vulnerable web applications, such as JBOSS, WordPress, and Joomla.

6.    Use an email security product to handle email safely.

CryptoLocker is often spread through spam emails that contain malicious attachments. Scanning inbound emails for threats with a dedicated mail security product or service is critical to keep ransomware and other malware out of your organization. For important advice and recommendations, see:

How to remove ransomware

There is no ransomware removal tool or CryptoLocker removal tool. Instead, if your client computers do get infected with ransomware and your data is encrypted, follow these steps:

1.    Do not pay the ransom.

If you pay the ransom:

·         There is no guarantee that the attacker will supply a method to unlock your computer or decrypt your files.

·         The attacker uses the ransom money to fund additional attacks against other users.

2.    Isolate the infected computer before the ransomware can attack network drives to which it has access.

3.     Update the virus definitions and scan the client computers.

New definitions are likely to detect and remediate the ransomware. Configure Endpoint Protection to automatically downloads virus definitions to the client, as long as the client is managed and connected to the Symantec Endpoint Protection Manager.

4.    Restore damaged files from a known good backup.

No security Endpoint Protection cannot decrypt the files that ransom lockers have sabotaged.

1. Submit the malware to antivirus provider.

If you can identify the malicious email or executable, submit it to antivirus provider.

Remediate Ransomware Attack - Ransomware Survival

Made famous by the WannaCry attack that crippled the NHS in 2017, ransomware is continuing to hit businesses.  According to security research firm Symantec, infections have steadily increased every year since 2013, reaching record levels in 2017.

Even over the last few months, ransomware has impacted multiple organizations, including the PGA of America, and the borough of Matanuska-Susitna in Alaska – where government workers were forced to use typewriters to carry out their daily tasks.

It is not surprising that governments are concerned about the impact of the malicious software, which locks a user’s device or data until they pay a ransom. In the UK, the National Cyber Security Centre (NCSC) has published advice on mitigating against ransomware. Meanwhile, the UK government’s behavioral change campaign for cybersecurity, Cyber Aware, promotes simple measures to stay more secure online.

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RANSOMWARE REMEDIATION, RANSOMWARE PREVENTION, AND THREAT RESPONSE SERVICES

• No need to configure cryptocurrency wallets or transaction with the cybercriminals. We support the transaction while charging you no commission or crypto exchange fees.

• We will negotiate with the ransomware hacker to reduce ransom.

• We will remove the ransomware virus or viruses

• We will run the ransomware decryption tool, to ensure it doesn’t affect any other system.

• We will cleanup all your system after the ransom

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But according to security researchers, there has been a decline in ransomware compared to other threats including cryptomining. Yet the malicious software remains a very real risk: attacks are becoming fewer but more targeted. “The major difference between 2017 and 2018 appears to be a trend towards more targeted ransomware,” says Matt Shabat, strategy director at Glasswall Solutions. “Instead of seeking mass infections through relatively blunt means, threat actors are using more precise infection vectors to achieve initial compromise.”

Identifying ransomware

Ransomware comes in two types. The first encrypts the files on a computer or network; the second locks a user's screen. “Some ransomware will also act like a worm – as was the case with WannaCry – and once inside a network, will spread laterally to other machines without interaction by the attacker or the infected user,” says a NCSC spokesman.

Occasionally, malware is presented as ransomware, but after the ransom is paid the files are not decrypted. This is known as ‘wiper’ malware.

The ‘ransom’ is often demanded in a cryptocurrency such as Bitcoin as a prepaid card or gift voucher. In many cases the ransom amount is modest, a tactic designed to make paying the quickest and cheapest way to resume use.

Generally, if a firm is hit by ransomware, they will have no problem realising. Infected computers will be inaccessible because key files have been encrypted, with a ransom note displayed on-screen.

Most ransomware pops up a pay page, either in a text editor or on a browser, says Paul Ducklin, senior technologist at Sophos. “But a lot of it also changes your desktop wallpaper to a graphical image of the pay page.”

And sadly, the first sign of compromise may already be too late, especially if ransomware has spread network-wide and every desktop is hijacked, says Chris Boyd, malware analyst at Malwarebytes. “Much of it comes down to basic social engineering, and fake emails aimed at HR with dubious receipt attachments harboring an infection.”

Recognizing the warning signs: Ransomware and email phishing

Email still remains the top attack vector for all malicious activity, says Adenike Cosgrove, cybersecurity strategist, EMEA, Proofpoint. She says the easiest route for cyber criminals is to exploit the vulnerability of humans “through simple yet sophisticated social engineering tactics”. She explains: “Cybercriminals have found new ways to exploit the human factor — the instincts of curiosity and trust that lead well-intentioned people to play into the hands of the attacker. This could be in the form of a disguised URL or seemingly benign attachment, but all it takes is one click and the ransomware can take hold immediately.”

The majority of ransomware is spread via massive spam campaigns involving hundreds of thousands of emails sent daily, says Dick O'Brien, threat researcher at Symantec.

Ransomware may also be spread via websites compromised to host what’s known as an exploit kit. “This is a tool that scans the visitor’s computer to see if it’s running software with known vulnerabilities,” says O’Brien. “If it finds any, it will exploit one of these vulnerabilities to download and install ransomware on the victim’s computer.”

In a small number of cases, firms may be specifically targeted by groups who attempt to break into the company’s network and infect as many computers as possible before triggering the ransomware.

How to fight off ransomware

You’ve been hit. So, what do you do?

“A lot of ransomware is poorly coded, or master keys are leaked, and it's worth checking online to see if anyone has built a decryptor tool,” says Boyd. He says his firm Malwarebytes has released standalone versions for certain versions of Petya and Chimera, “and there's many more out there”.

Whatever you do, it is agreed that paying the ransom is a big mistake. Indeed, the National Crime Agency encourages industry and the public not to pay the ransom.

“We strongly advise not to pay the ransom, as it simply encourages the scammers to continue with their profitable business model,” agrees Boyd.

Jake Moore, cybersecurity specialist at ESET says he always advises against paying. “But I have seen CEOs with their heads in their hands asking me, ‘what else can we do?’ when they realise their resilience measures have also been attacked.”

Yet there is no guarantee that you will ever receive the data back and if you do, it might be damaged. “Funding cyber criminals also funds larger cyber-attacks, so it must be reiterated that paying won't always get make the issue go away,” says Moore.

Avoiding future attacks requires preparation such as incident response plans and educating employees.

organizations aren't training employees in security basics. “Perhaps they're not sending out emails warning about common scams, or maybe they aren't bothering with security tools known to prevent exploits and ransomware.”

Employees should be trained on how to spot attacks. This helps to avoid becoming a victim, and also means staff can raise the alarm straight away, says David Moore, managing director, CyberSecOp Security. “Employees can become your strongest line of defense. Attackers will hit as many people in an organization as possible, and one click is all it takes. So, having a workforce of people ready to sound the alarm will help prevent that one click.”

It’s important to look for less obvious attacks. “Looking out for the less obvious attacks is highly advisable. If any hint of files being corrupted or encrypted is immediately addressed at the source, it will help to reduce the extent of an attack.”

It might seem obvious, but backup is integral. Even without other measures, firms would still be able to bring their files back with ease if they had a sensible backup process in place.

Ransomware campaign up around the world

A new email ransomware campaign is spreading around the world. Researchers at Fortinet say it’s a spam effort, meaning the messages are not targeted. Instead they are addressed generally, like “Dear customer.” The subject line in the email would be something like “Document number…”, “Your order number” or “Ticket number.” With the email is a malicious attachment that leads to the installation of malware. The initial targets are corporate mail servers used to forward this email. These have been found in Canada, the U.S. the United Kingdom and other countries. 

The best defense against ransomware – or any email-delivered malware – is to watch out for it. Be cautious about unsolicited emails, especially those with attachments. And it’s vital you always have a separate backup of your data made it a way that can’t be infected, just in case you make a mistake.

Meanwhile McAfee reports some Canadian organizations have been victimized by a separate operation. A group security that researchers call Hidden Cobra, believed to be backed by North Korea, has been putting surveillance software on the systems of companies. The suspicion is the Canadian victims have been used as listening or data relay points. The malware that this campaign has installed has not stolen financial or sensitive data but appears to be there find out what’s on a computer, and be ready to launch further attacks.

Companies have to make sure their systems have the latest security patches. In addition, because the malware appears to be distributed through email, employees have to be reminded to be careful on what they click on.

For more on this see my story today on ITWorldCanada.com.

The U.S. National Security Agency has just suffered a black eye from an international standards body. According to a blog on Bitdefender, the International Organization of Standardization – known more commonly as ISO – rejected two new encryption algorithms suggested by the NSA to secure Internet of Things devices. The algorithms would scramble information on Internet-connected devices like home surveillance cameras and toys. But the NSA’s reputation for creating tools to hack into applications apparently give it a bad name at the ISO. One ISO delegate accused the NSA of telling half-truths and lies in its presentation.

If that allegation is accurate, it isn’t good. Internet of Things devices badly need better security. People and companies around the world buy tens of thousands of them a year. Insecure devices don’t improve security.

That’s it for Cyber Security Today. Subscribe on Apple Podcasts, Google Play, or add us to your Alexa Flash Briefing. Thanks for listening.